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Privacy Policy

This Privacy Policy and the Website Use Policy found therein, outline how Crescent College gathers, uses, and handles your data and guarantees that information about you is kept confidential. Any information that you are required to provide using this website will be used only in the manner described in this privacy policy.

Please read it carefully, as by using this website, or our services, you will be deemed to have read and accepted its terms.

The primary objective of this Privacy Policy is to provide you with information on how Crescent College collects and processes your personal data via your use of this website, including any data that you may provide via this website.

This website is not for children, and we do not knowingly collect data concerning them.

Our contact details

Department: Operations Department

Data Protection Officer: Rizwan Ullah

Address: 271, Greencoat House, Birmingham B11 1QS

Phone Number: 0121-303-0004

E-mail: operations.he@crescentcollege.uk


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Website behavior and analytics (Google Analytics)
  • Other information relevant to customer surveys and/or offers


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • For admission and enrolment purposes

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

  • Student Referral Agencies
  • Our partner organizations

We use the information that you have given us to

  • Offer admission to our further and higher education programs

We may share this information with our partner organizations and any regulatory or awarding body

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting [operations.he@crescentcollege.uk]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


How we store your personal information

Your information is securely stored.

We keep [your personal details including copies of your proof of ID, contact details, and proof of your previous qualifications] for a minimum of 4 years. We will then dispose of your information by destroying the hard copies and deleting their data from our secure IT system].

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [operations.he@crescentcollege.uk, phone number and or postal address] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at operations.he@crescentcollege.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk